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Comfort 50 Grace: Convenience and modernity for the oldest users
The most important task of Sigma mobile is to take care of users, especially those who find it difficult to take care of themselves. To make the use of bar phones easy and convenient, we have always endowed devices from the Comfort 50 line with functions that can assist the elderly and people with visual and hearing impairments. The new Comfort 50 Grace continues this tradition, as it is the first granny phone with a USB Type-C connector for recharging, as well as side buttons and an updated menu.
The USB Type-C connector is a modern standard for most devices, but for bar phones it is a rarity, despite the convenience. The USB Type-C cable is symmetrical, which means that no matter what way you turn it, the connector will function perfectly fine. This makes plugging in your phone a piece of cake, even if you’re in a dark spot or if you have poor eyesight. This is especially convenient for the elderly, who find it difficult to get used to technological innovations: learning to use USB Type-C is even easier than other cables.
Comfort 50 Grace is a pleasure to hold thanks to its size and coating, it has two colors to choose from (black and red) and large keys. Apart from that, the phone is equipped with side buttons: two on the left side for controlling volume and one on the right for the flashlight. The side buttons come in handy to operate the device with a lightning speed, and the bright flashlight will help you find your way and the things you need during power outages and at night.
Comfort 50 Grace is equipped with a 2.8-inch color display with a resolution of 240×320 pixels per inch. In accordance with the company standards, characters for typing in Ukrainian, English and Russian are printed on the keyboard.
Thanks to the double SIM card slot (2x miniSIM), you can communicate with even more people. You can call the numbers of two different mobile operators using cheaper and more convenient tariffs, and separate personal and business calls. And a slot for microSD-cards with a capacity of up to 32 GB can be used for memory expansion.
The phone book on Comfort 50 Grace allows you to store up to 500 contacts in the device’s memory and another 300 on the memory card. Each contact can have a name consisting of 20 characters, a photo and an individual melody. In addition, the phone can store up to 100 SMS messages.
Now comes the fun part: we’ve updated the menu on Comfort 50 Grace, so now you can jump between different items with buttons from 1 to 9. The Organizer section contains an alarm clock which you can set to your own melody, a calendar where you can create events, a calculator and an e-book reader. The Multimedia section will give you access to an audio player, a camera, a voice recorder and an FM radio. You can listen to the radio without a headset thanks to the built-in antenna.
Comfort 50 Grace’s battery with a capacity of 1700 mAh will allow you to use the device for up to 10 days without recharging. You will be able to call all your friends, listen to music and read books with absolute comfort, without worrying about the dying battery.
Like any phone from the Comfort 50 line, Grace has an SOS emergency call function. When the function is activated, the device will immediately send an SMS and then make calls to the emergency contacts you have selected (there can be 5 of them in total). The siren and sending of messages can be turned off in the settings if desired.
Other useful features include speed dialing for 8 different numbers with buttons 2-9, which ensures that you can quickly contact family members or emergency services. The Speakerphone mode will turn on the speakerphone during every call, and the auto-recording of the call allows you to record important conversations. Also, Comfort 50 Grace has a voiceover function: when you dial numbers on the keyboard, receive incoming calls and search for a contact in the phone book, all numbers and names are read out loud and clear.
As your trusted assistant, Comfort 50 Grace will always take care of your safety. You can set a PIN or a password to lock your device and protect your personal data. And the Black List and White List will help protect you from scammers, because these functions allow calls only from the contacts you have chosen for the list and block unknown numbers — a unique function that is not even available on all smartphones.
• English
• Russian
20 characters in the contact name
300 contacts on the phone:
20 characters in the contact name
• Calculator
• Calendar
• FM radio with built-in antenna
• Audio player
• Video player
• Voice recorder
• EBook
• PIN request
• Blacklist - blocking of unknown subscribers
• White list
• Call auto-recording
• Automatic keyboard lock
• Picture and ringtone for contact
• Comfortable font size
• Export/import contacts
• The possibility of using a stereo Bluetooth headset
• Ability to set a ringtone from a file
• Voiceover: incoming calls, dialing, number in the phone book
• Separately placed volume control buttons
• Loudspeaker mode
• red
• Battery
• Mains charger with molded integral cable
• User manual
• Warranty card
Sigma mobile company guarantees a high quality and faultless functioning of their devices upon conditions of careful usage and considerations of exploitation rules.
After the expiration of device’s service term, we advise you to contact the Authorized Service Center for preventive maintenance and receiving recommendations for the further exploitation of device. In order to prevent possible misunderstandings, it is preferable to keep the documents that are attached to the device upon its sale (sale receipt or cashier’s receipt, instruction of exploitation, warranty card) during the service term. A warranty card establishes warranty liable for device to the extent, provided by the Law of Ukraine On protection of consumer’s rights.
Warranty conditions
- A warranty provides free repair or replacement of the device during the warranty term. Warranty service is only provided in the presence of a valid warranty card and fiscal check.
- The renewal of software is a technical maintenance of the product and is not considered as repair and thereforeis not a valid reason for a replacement or a refund;
- The Periodic service of device (replacement of batteries, cleaning, etc.) is carried out by request for an additional fee.
- The warranty term for main devices and accessories is set by Sigma mobile with reference to from the date of device’s sale (look at Table 1).
- Service term is established by Sigma mobile company 2 or 3 years (look at Table 1).
- Warranty service is provided exclusively at Authorized Service Centers in Ukraine. The sheet of service centers may be changed
Device | Warranty terms | Service term | |
| Mobile phones series X-treme | Main device | Eighteen months | Three years |
| Mobile phones | Main device | Twelve months | |
| Tablets | Main device | Twelve months | |
| Action cameras | Main device | Twelve months | |
| Bluetooth headsets | Main device | Twelve months | |
| Accessories and batteries | Rechargeable batteries (including built-in types) | Six months | Two years |
| Memory cards, cables, headsets and other accessories and parts, which don’t requare to disassemble the mobile device in order to replace. | One month | ||
Table 1
The manufacturer shall not bear warranty obligation regarding the device in the following cases:
- Violations of rules and conditions of exploitation, adjustment, installation of device, described in the User’s Manual and other documentation, which is transported to the consumer in the complete set with the device;
- If mechanical damages have occured after the transfer of the device to the consumer;
- The ingression of inappropriate items, liquids, insects, etc. inside the device during usage;
- Device’s operation in conditions of excessively high or low temperature, surrounded by high humidity, high dust content;
- Making schematic-technical, design or software changes, not approved by the manufacturer;
- Repair or modification of device, performed by unauthorized persons;
- If the damage is caused by the use of non-standard and/or non-qualified expandable materials, charging devices, spare parts, batteries, electronic media, software products that were not supplied or recommended by the manufacturer;
- If the damage (defects) is caused by the action of computer viruses or similar programs;
- If the damage (defects) is caused by non-compliance with standards or technical regulations of the power, cable, telecommunication networks, radio signal power, including features of the relief and other similar external factors, usage of the device on the edge or outside of a network action zone, connection to inappropriate or defective external devices;
- If the defect occurred due to natural wearing down during the exploitation of the device. In this case, natural wearing down is understood as the consequences of product’s operation, which caused the deterioration of technical status and appearance due to long-term using of this device;
- If the damage of LCD pixels of screens does not exceed 0.0005 percent of the total quantity of pixels on the screen (according to the ISO 9241-303)
- The occurrence of force majeure (natural phenomena, fire, lightning, etc.).
The manufacturer shall not carry warranty obligation:
Under no circumstances are the manufacturer or its authorized organizations for unusual, incidental, direct or indirect damage (or losses), including, but not limited to, lost profits, loss or inability to use information or data, expenses of recovering information or data, damages caused by interruptions in commercial, manufacturing or other activity, arising in connection with the usage or inability to use a device.
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