Features
dust and moisture protection, loud speaker, Power bank function, cradle
Display
2.8" (240*320)
SIM type and quantity
Dual SIM (mini SIM + mini SIM)
Network
GSM 850/900/1800/1900 MHz
Battery
2500 mA*h
Phone book
500 contacts in the phone, 500 contacts on the memory card
SOS button for emergency calls
programmed for 4 numbers
View all specifications
Out of production

This is something unbelievable: a rugged grandma phone with useful functions

A big screen, a super loud speaker, big buttons and a cool design – all of this can be said about the new device in the Comfort 50 line, Comfort 50 Outdoor. This phone is drastically different from the other grandma phones because, as its name suggests, it was created for people that enjoy outdoor activities. For this exact reason Comfort 50 Outdoor has a sturdy frame with the X-treme line’s style, and has IP68 protection against water and dust. 

Yes, you are not mistaken: this is Sigma mobile’s very first waterproof grandma phone. Comfort 50 Outdoor has all the functions needed for the elderly, or people with bad eyesight or hearing disabilities (big numbers on the buttons, loud speaker, big screen and so on), combined with the durability of a real rugged device that doesn’t fear water, dust and dirt. The IP68 ingress protection standard means that you can immerse the phone in up to 1,5 metres of water for up to 30 minutes, and the smallest particles of dirt or sand cannot penetrate the frame, in case all the plugs are in place.

Comfort 50 Outdoor is equipped with a 2,8-inch colour display with a resolution of 240х320 pixels per inch. In accordance with the company standards, characters for typing in Ukrainian, English and Russian are printed on the keyboard.

Thanks to the double SIM card slot the grandma phone can function via networks of the GSM standard. And a slot for microSD-cards with a capacity of up to 32 GB can be used for memory expansion.

Apart from that, Comfort 50 Outdoor has all the standard functions for everyday use. Its phonebook allows you to store up to 500 contacts in the device’s memory, a certain number of contacts on the SIM card (depending on your card), and another 500 contacts on the memory card – a fairly unusual function for a bar phone. Each contact saved in the phone’s memory can have a name, a photo and an individual melody. It is also possible to group contacts, export and import them.

You can set up 8 speed dial numbers for the 2-9 buttons, as well as 4 emergency numbers, which can be activated with the SOS function. Apart from that you can save up to 50 SMS messages on the device. 

The Organizer menu section can make the user experience even more convenient. It contains an alarm clock, a calculator, a calendar, an e-book reader and a flashlight. Thanks to Bluetooth you can use a stereo headset to listen to your favorite audio recordings. Among multimedia features we need to mention the audio and video players, a camera with a matrix resolution of 0,3 MP, a dictaphone and an FM radio. By the way, you don’t have to connect a headset to the device to listen to the radio, as Comfort 50 Outdoor has a built-in antenna.

Comfort 50 Outdoor is equipped with a powerful battery with a capacity of 2500 mAh, which is sufficient for up to 24 hours of use in continuous calling mode or up to almost 3 weeks in short calls mode.

One of the special features of Comfort 50 Outdoor is the charging cradle that is included in the set. It makes charging the device quick and easy: you no longer have to mess with the wires and look for the right connector. Phones with cradles are a rarity on the market, which makes this addition even more valuable.

The reverse charging function was added so that you would be able to use Comfort 50 Outdoor to recharge other devices. Your friend’s smartphone, yout business phone or the tablet your kids watch cartoons on – all electronic devices need recharging. This feature is very useful if there is no powerbank nearby. You will find the OTG adapter, which is necessary to activate it, in the set with the grandma phone.

The Call Recording function allows you to record any call and then listen to it again. This can be useful in cases when you couldn’t hear the caller clearly, or if the call contained important information that you may accidentally forget.

Thanks to the lace hole located in the upper left corner of the frame you can carry the phone on a lace around your neck, or attach keychains to personalize it. This is only a tiny detail of the design, and sometimes such little things can change a lot in your life.

Of course, we have not forgotten about your safety and mental health. To protect yourself from unwanted calls and scammers, you can add contacts to the Blacklist, or use the Whitelist feature – then you won’t receive calls from any numbers apart from the ones that have been given special permission by you.

 

Network band
GSM 850/900/1800/1900 MHz
SIM type and quantity
Dual SIM (mini SIM + mini SIM)
Display
2.8" (240*320)
Interface languages
• Ukrainian
• English
• Russian
Processor
MTK 6261D
External memory
microSD (up to 32 GB)
Bluetooth
3.0
Phonebook
500 contacts on the phone, 500 contacts on the memory card:
1 number per 1 contact;
20 characters in the contact name
Speed dial
8 numbers
SOS button for emergency calls
programmed for 4 numbers
Organizer
• Alarm clock
• Calculator
• Calendar
Multimedia features
• Camera
• FM radio with built-in antenna
• Audio player
• Video player
• Voice recorder
• E-Book
Security and spam protection
• Phone lock
• PIN request
• Blacklist
• White list
Messaging
SMS
Flashlight
+
Additional features
• Keyboard backlight
• Auto call recording
• Automatic key lock
• Powerbank function
• Eyelet for lace
• Ability to additionally save contacts on a memory card
• Export/import contacts
• Ability to use a stereo Bluetooth headset
• Ability to set a ringtone from a file
Battery
2500 mA*h (removable)
Standby time up to 30 days. Work in continuous talk mode for up to 50 hours. * testing of a sample phone showed that, making an average of 1 hour of calls per day, the device worked before turning off 488 hours, making a total of 1255 minutes of calls
Headphone Jack
3,5 mm
Connector for charger
microUSB
Dimensions
145*65*19 mm
Weight
170 g
Housing color
• black
• black-red
Housing materials
plastic/rubber
Form-factor
bar phone (demountable)
In the box
•Comfort 50 Outdoor mobile phone
• Battery
• Mains charger
• Charging cradle
• OTG adapter
• User manual
• Warranty card
Warranty
12 months
Notice
Sigma mobile reserves the right to change the divice technical specifications and configuration without notice.
User manual (UA)
0.77MB
User manual (EN)
0.82MB
Декларація про відповідність (Україна)
1.54MB
Презентація (українською мовою)
1.32MB

Sigma mobile company guarantees a high quality and faultless functioning of their devices upon conditions of careful usage and considerations of exploitation rules.

After the expiration of device’s service term, we advise you to contact the Authorized Service Center for preventive maintenance and receiving recommendations for the further exploitation of device. In order to prevent possible misunderstandings, it is preferable to keep the documents that are attached to the device upon its sale (sale receipt or cashier’s receipt, instruction of exploitation, warranty card) during the service term. A warranty card establishes warranty liable for device to the extent, provided by the Law of Ukraine On protection of consumer’s rights.

Warranty conditions

  • A warranty provides free repair or replacement of the device during the warranty term. Warranty service is only provided in the presence of a valid warranty card and fiscal check.
  • The renewal of software is a technical maintenance of the product and is not considered as repair and thereforeis not a valid reason for a replacement or a refund;
  • The Periodic service of device (replacement of batteries, cleaning, etc.) is carried out by request for an additional fee.
  • The warranty term for main devices and accessories is set by Sigma mobile with reference to from the date of device’s sale (look at Table 1).
  • Service term is established by Sigma mobile company 2 or 3 years (look at Table 1).
  • Warranty service is provided exclusively at  Authorized Service Centers in Ukraine. The sheet of service centers may be changed

 

Device

Warranty terms

Service term

Mobile phones series X-treme Main deviceEighteen months

Three years

Mobile phonesMain deviceTwelve months
TabletsMain deviceTwelve months
Action camerasMain deviceTwelve months
Bluetooth headsetsMain deviceTwelve months
Accessories and batteriesRechargeable batteries (including built-in types)Six months

Two years

Memory cards, cables, headsets and other accessories and parts, which don’t requare to disassemble the mobile device in order to replace.

One month

Table 1

The manufacturer shall not bear warranty obligation regarding the device in the following cases:

  • Violations of rules and conditions of exploitation, adjustment, installation of device, described in the User’s Manual and other documentation, which is transported to the consumer in the complete set with the device;
  • If mechanical damages have occured after the transfer of the device to the consumer;
  • The ingression of inappropriate items, liquids, insects, etc. inside the device during usage;
  • Device’s operation in conditions of excessively high or low temperature, surrounded by high humidity, high dust content;
  • Making schematic-technical, design or software changes, not approved by the manufacturer;
  • Repair or modification of device, performed by unauthorized persons;
  • If the damage is caused by the use of non-standard and/or non-qualified expandable materials, charging devices, spare parts, batteries, electronic media, software products that were not supplied or recommended by the manufacturer;
  • If the damage (defects) is caused by the action of computer viruses or similar programs;
  • If the damage (defects) is caused by non-compliance with standards or technical regulations of the power, cable, telecommunication networks, radio signal power, including features of the relief and other similar external factors, usage of the device on the edge or outside of a network action zone, connection to inappropriate or defective external devices;
  • If the defect occurred due to natural wearing down during the exploitation of the device. In this case, natural wearing down is understood as the consequences of product’s operation, which caused the deterioration of technical status and appearance due to long-term using of this device;
  • If the damage of LCD pixels of screens does not exceed 0.0005 percent of the total quantity of pixels on the screen (according to the ISO 9241-303)
  • The occurrence of force majeure (natural phenomena, fire, lightning, etc.).

 

The manufacturer shall not carry warranty obligation:

Under no circumstances are the manufacturer or its authorized organizations for unusual, incidental, direct or indirect damage (or losses), including, but not limited to, lost profits, loss or inability to use information or data, expenses of recovering information or data, damages caused by interruptions in commercial, manufacturing or other activity, arising in connection with the usage or inability to use a device.

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