Features
• 2 screens
• cradle for charging
• voice dialing of digits while pressing the keybord
Display
• main 2,4'' QVGA (240*320)
• external 1,77'' TFT
SIM type and quantity
Dual SIM (mini SIM)
Network
GSM 850/900/1800/1900 MHZ
Battery
BL-5K, 800 mAh (removable)
Phone book
250 contacts
Organizer
alarm clock, calculator, calendar, audio player, video player, voice recorder, voice function of incoming call number
View all specifications
Where to buy

Comfort 50 Shell Duo is one more phone of Comfort 50 range that is focused on people with special needs and elderly people, and has a popular flip shape among elder generation with an extra screen.

A good combination of simplicity of use and ergonomic design make this phone a reliable assistant in emergency cases and in everyday life.

The main advantage of Comfort 50 Shell Duo is the presence of a cradle for a convenient recharging of the phone, the presence of an additional information screen with call and reset buttons, the location of SOS button on the back cover of the phone, as well as a function of amplification sound during conversation which is switched on a separate button.

This model keeps all the necessary functions that characterize Comfort 50 series, such as: large convenient buttons with a clear contrast font, loud ringing sound, voice acting of numbers, pressing on the keyboard that is very important for people with impaired hearing and vision; and having an alarm clock, calculator, calendar, flashlight and FM radio make the phone an indispensable daily assistant.

Comfort 50 Shell Duo is equipped with SOS alarm button that is programmed for 5 phone numbers.

The support for two SIM cards GSM standard and the presence of an additional microSD slot make Comfort 50 Shell Duo easy to communicate.

Network
GSM 850 900 1800 1900 MHZ
Display
main: 2,4'' QVGA (240*320)
external: 1,77'' TFT
Operating system
Proprietary
menu languages: Ukrainian, English, Russian
Processor
MTK6261D
SIM type and quantity
Dual SIM (mini SIM)
Memory slot
microSD (up to 16 GB)
Camera
0,3 Mpx
Bluetooth
+
FM-radio
+ (built-in antenna)
Can run without a headset
Phone book
250 contacts;
1 field per 1 contact;
20 characters in the title
Speed dial
+
Black list
+
Export & import contactcs
+
Organizer
alarm clock, calculator, calendar, audio player, video player, voice recorder, voice function of incoming call number
Messaging
SMS, MMS
Audio format support
Video format support
SOS button for emergency calls
programmed for 5 numbers
LED-flashlight
+ (is activated by long pressing the side button)
Additional
• Ukrainian alphabet on the dial keys
• Light indicator for missed calls
• Voice dialing of digits while pressing the keybord
• Sound amplification during the conversation - activation by a separate button
Battery
BL-5K, 800 mAh (removable)
Running time:
- talk-time mode up to 5 hours
- standby time mode up to 8 days
Headphone Jack
3,5 mm
Connector for charger
microUSB
Dimensions
105*54*19 mm
Weight
102 g
Housing color
black-red
Housing materials
plastic
Form-factor
flip (demountable)
In the box
Mobile phone Comfort 50 Shell Duo, battery, USB power adapter, USB cable, cradle for charging User manual (UA/EN), warranty card
Warranty
12 months
Notice
Sigma mobile reserves the right to change the divice technical specifications and configuration without notice.
User manual (UA)
1.04MB
User manual (EN)
0.38MB
Conformity certificate (UA)
0.63MB

Sigma mobile company guarantees a high quality and faultless functioning of their devices upon conditions of careful usage and considerations of exploitation rules.

After the expiration of device’s service term, we advise you to contact the Authorized Service Center for preventive maintenance and receiving recommendations for the further exploitation of device. In order to prevent possible misunderstandings, it is preferable to keep the documents that are attached to the device upon its sale (sale receipt or cashier’s receipt, instruction of exploitation, warranty card) during the service term. A warranty card establishes warranty liable for device to the extent, provided by the Law of Ukraine On protection of consumer’s rights.

Warranty conditions

  • A warranty provides free repair or replacement of the device during the warranty term. Warranty service is only provided in the presence of a valid warranty card and fiscal check.
  • The renewal of software is a technical maintenance of the product and is not considered as repair and thereforeis not a valid reason for a replacement or a refund;
  • The Periodic service of device (replacement of batteries, cleaning, etc.) is carried out by request for an additional fee.
  • The warranty term for main devices and accessories is set by Sigma mobile with reference to from the date of device’s sale (look at Table 1).
  • Service term is established by Sigma mobile company in reference to the date of the device’s purchase (look at Table 1).
  • Warranty service is provided exclusively at  Authorized Service Centers in Ukraine. The sheet of service centers may be changed

 

Device

Warranty terms

Service term

Mobile phones series X-treme Main deviceEighteen months

Three years

Mobile phonesMain deviceTwelve months
TabletsMain deviceTwelve months
Action camerasMain deviceTwelve months
Bluetooth headsetsMain deviceTwelve months
Accessories and batteriesRechargeable batteries (including built-in types)Six months

Two years

Memory cards, cables, headsets and other accessories and parts, which don’t requare to disassemble the mobile device in order to replace.

One month

Table 1

The manufacturer shall not bear warranty obligation regarding the device in the following cases:

  • Violations of rules and conditions of exploitation, adjustment, installation of device, described in the User’s Manual and other documentation, which is transported to the consumer in the complete set with the device;
  • If mechanical damages have occured after the transfer of the device to the consumer;
  • The ingression of inappropriate items, liquids, insects, etc. inside the device during usage;
  • Device’s operation in conditions of excessively high or low temperature, surrounded by high humidity, high dust content;
  • Making schematic-technical, design or software changes, not approved by the manufacturer;
  • Repair or modification of device, performed by unauthorized persons;
  • If the damage is caused by the use of non-standard and/or non-qualified expandable materials, charging devices, spare parts, batteries, electronic media, software products that were not supplied or recommended by the manufacturer;
  • If the damage (defects) is caused by the action of computer viruses or similar programs;
  • If the damage (defects) is caused by non-compliance with standards or technical regulations of the power, cable, telecommunication networks, radio signal power, including features of the relief and other similar external factors, usage of the device on the edge or outside of a network action zone, connection to inappropriate or defective external devices;
  • If the defect occurred due to natural wearing down during the exploitation of the device. In this case, natural wearing down is understood as the consequences of product’s operation, which caused the deterioration of technical status and appearance due to long-term using of this device;
  • If the damage of LCD pixels of screens does not exceed 0.0005 percent of the total quantity of pixels on the screen (according to the ISO 9241-303)
  • The occurrence of force majeure (natural phenomena, fire, lightning, etc.).

 

The manufacturer shall not carry warranty obligation:

Under no circumstances are the manufacturer or its authorized organizations for unusual, incidental, direct or indirect damage (or losses), including, but not limited to, lost profits, loss or inability to use information or data, expenses of recovering information or data, damages caused by interruptions in commercial, manufacturing or other activity, arising in connection with the usage or inability to use a device.

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